Privacy Policy
Last updated: March 2026
This Privacy Policy describes how Palassi LLC (“Outpost Gears,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase fromoutpostgears.com.
Information We Collect
When you visit our site or place an order, we may collect the following:
- Name and contact information (email address, phone number)
- Shipping address and billing address
- Payment information — processed and stored by our payment processor (Stripe); we do not store full card numbers on our servers
- Order history and transaction details
- Device and usage data (IP address, browser type, pages visited) via server logs
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping notifications
- To respond to customer service inquiries
- To detect and prevent fraud
- To send marketing emails (only if you opt in; you may unsubscribe at any time)
- To comply with legal obligations
Sharing Your Information
We share your personal information only as necessary to operate our business:
- Shipping carriers (UPS, FedEx, freight carriers) receive your name and shipping address to deliver your order
- Stripe receives your payment information to process transactions securely
- Vendors (Vibe Kayaks, White Duck Outdoors, Jupiter Gear) may receive your shipping address to fulfill drop-shipped orders
- We do not sell your personal information to third parties
Data Retention
We retain your order and contact information for as long as necessary to fulfill the purposes described in this policy, including for tax and legal record-keeping purposes (typically 7 years), or until you request deletion.
California Residents — Your CCPA Rights
If you are a California resident, you have the right to:
- Know what personal information we collect about you and why
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at support@outpostgears.com.
Children's Privacy (COPPA)
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us immediately.
Cookies
We use cookies to maintain your shopping cart session across pages. These are functional cookies necessary for the site to operate. We do not use third-party advertising or tracking cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
Palassi LLC, 5830 E 2nd St, Casper, WY 82609. Phone: +1 914-530-0805. Email: support@outpostgears.com.